Product Training Specialist

About Cobalt Iron

Cobalt Iron is the global leader in SaaS-based enterprise data protection. The company was founded in 2013 to fundamentally change the way the world thinks about data protection. Through analytics and automation, Cobalt Iron enables enterprises to transform and optimize legacy backup solutions into a simple cloud-based architecture. By leveraging the cloud, Cobalt Iron reduces overall CapEx by more than 50% while eliminating backup failures and inefficiencies. Processing more than seven million jobs a month for customers in 44 countries, Cobalt Iron delivers modern enterprise data protection for enterprise customers.

Who We Are Looking For

We are looking for an experienced training and development manager to devise our organizational training strategy, oversee its implementation and assess its outcomes. Responsible for creation and delivery of pre- and post-product launch training to internal and external customers and partners.

This is a full-time, 40 hour per week, on-site position.

Primary Responsibilities

  • Responsible for creation of technical content for products including user manuals, training materials and tools, presentations, webinars, etc.
  • Develops and conducts high-quality product training programs for internal and external customers
  • Develops and conducts product training programs for the Adaptive Data Protection SaaS solution
  • Conducts training assessments and continually evaluates training programs for areas of improvement
  • Provides input regarding updates to training programs based upon analysis of information from internal and external customers
  • Establishes and maintains training library and LMS platform

Qualifications

  • 3-5 years of experience providing software training
  • Bachelor’s degree in related field
  • Experience delivering web-based training desired
  • Experience developing and delivering effective technical training materials
  • Strong verbal and written communication skills, computer skills, and organizational skills
  • Strong and effective teaching/training and presentation skills
  • Detail oriented and demonstrated ability to identify and troubleshoot critical issues
  • Ability to work independently and shows initiative when dealing with internal and external customers and projects
  • Experience with LMS training software a plus

Job Type

Full-time

Location

Greater Kansas City / Lawrence, Kansas

Apply Now
< Back to Jobs List