256 healthcare sites, one backup platform — live in six weeks.
A nationally known healthcare provider serving thousands of patients replaced unsustainable, site-by-site backup with Compass delivered as Backup as a Service — centralized, compliant, and automated.
The challenge
As the provider consolidated hundreds of facilities under centralized IT, conventional backup became unsustainable. Remote sites lacked technical resources, policies were applied inconsistently through human error, backup success rates fell, and fast-growing data pushed the team past critical SLAs — all under HIPAA, GDPR, and other compliance pressure. The provider wanted an always-current "as a service" model that integrated with its existing public cloud and reporting.
The outcome
Compass, delivered by a strategic outsourcing partner as Backup as a Service, now protects 256 hospital and remote locations on-premises and replicates them to the provider's public cloud for disaster recovery. Single-pane management, analytics-driven automation, and incremental-forever backup with client-side deduplication and compression raised success rates while lowering cost with software-defined storage. Compass rolled out to every site in six weeks instead of six months and eliminated up to 80% of daily backup administration.